FAQs

Is Hearen Safe?

Yes, all Hearen products are designed with safety in mind. From medical-grade materials to user-friendly designs, our tools are tested to ensure they’re safe for home use — even for beginners.

What makes Hearen different from cheaper alternatives?

At Hearen, we combine medical-grade materials with thoughtful design to give you tools that are safe, precise, and built to last. No sharp edges, no guessing, and no damage — just real results you can feel and see.

Is Hearen a trustworthy brand?

Absolutely. Hearen is a verified, customer-rated brand with thousands of satisfied users. We offer secure checkout, responsive customer support, and transparent return policies to give you full peace of mind.

How to use Hearen Smart Visual Ear Cleaner?

Does the Hearen Smart Visual Ear Cleaner connect to any smartphone?

Yes! Our ear cleaner connects easily via WiFi to both iOS and Android devices. No Bluetooth or internet connection required — just plug, connect, and go.

How long will it take to receive my order?

Due to high demand, orders may take between 6 to 11 workdays to arrive.

Do you ship worldwide?

Yes

How do I return an item?

Please contact us at info@hearen.net

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

How can I contact Hearen?

You can email us at info@hearen.net where our customer service team will be happy to help you with whatever you need!